Shreyas Gupta

Agile Delivery Professional | Scrum Master

Salesforce GTM Systems | Delivery Ownership · Apex Development · Automation Strategy · AI Tooling

Scrum Master for a Salesforce GTM team at UKG, with a hands-on background in Apex development, automation architecture, and AI tooling. Five years in GTM delivery.

Shreyas Gupta

About Me

I'm a Scrum Master and Agile Delivery Professional with five years working in Salesforce GTM systems. My background is a bit unusual. I've always stayed close to the technical work, so I can have real conversations with engineering teams rather than just relay information between them. That includes writing Apex, working through data model decisions with developers, and being in solutioning conversations early rather than just reviewing stories at sprint start.

At UKG, I run delivery for the GTM team as Scrum Master: sprints, backlog, stakeholder alignment, the works. When requirements are unclear, I'm usually the one sitting with engineering to figure out what's actually feasible before we commit to anything. It saves a lot of mid-sprint surprises.

I also own the automation approach for the GTM team. Before stepping into the Scrum Master role, I was the Automation Architect for the space, deciding what gets automated, in what order, and building the frameworks the team works from. That technical ownership carried forward into the delivery role.

I tend to pick up problems the team hasn't gotten to yet. I built AI agents in ChatGPT and Copilot to cut down repetitive work, wrote a Python script to migrate our full test suite from TestRail to Azure DevOps, and I'm currently leading a Playwright POC to see if it's a better fit than our current framework.

I'm working towards Delivery Manager and Program Lead roles. The mix of technical background and delivery ownership feels like a natural fit. In many ways I'm already doing parts of that job.

Core Competencies

Delivery & Agile Leadership

Delivery Leadership & OwnershipScrum MasterRelease Planning & Delivery AccountabilitySprint Planning & Roadmap ManagementCross-Team Coordination & Stakeholder AlignmentRisk Management & Dependency ResolutionProgram & Portfolio Delivery

Salesforce & GTM

Salesforce GTM Platform DeliverySalesforce Sales CloudSalesforce Financial Services CloudSalesforce AgentForceSalesforce Integrations (Seismic)Apex Programming

Automation Architecture & Quality

Automation Strategy & ArchitectureFramework Design & OwnershipPlaywright (POC Lead)Selenium JavaRegression & Release ValidationQuality Risk IdentificationCI/CD Integration

Tools & AI

JIRA & Azure DevOpsAI Agents (ChatGPT, Copilot)Python Scripting & ToolingProvar & VS CodeTestRail
0+

Years of Experience

0

Salesforce Certifications

0

Scrum Certifications

Delhi, India

Location

Professional Experience

UKG logo

Senior IT Software Engineer

UKG

Dec 2025 – Present

6 mos

Noida, Uttar Pradesh, India · Hybrid

Scrum Master for the GTM team at UKG, working across delivery, automation strategy, and tooling on Salesforce Lead-to-Opportunity workflows.

Run delivery as Scrum Master: sprint planning, backlog management, dependency tracking, and making sure the team ships what it commits to
Own the GTM automation approach: decide what gets automated and in what order, and build the frameworks the team works from
Sit in requirements discussions when there are gaps, working through feasibility with engineering before stories are finalised
Built AI agents on ChatGPT and Copilot to cut down team overhead; wrote a Python tool to migrate the full test suite from TestRail to Azure DevOps when no off-the-shelf option worked
Leading a Playwright POC to evaluate whether it's a better fit for our pipeline than the current framework
UKG logo

IT Software Engineer

UKG

Dec 2024 – Dec 2025

1 yr

Noida, Uttar Pradesh, India · Hybrid

Worked across automation, delivery, and solutioning for the GTM team, building the technical and delivery habits that carried into the senior role.

Took part in backlog refinement with Product, BAs, and Engineering to make sure stories were clear and ready to build before sprint start
Built and maintained UI and API automation across GTM workflows, which helped stabilise releases and reduced the manual testing load
Got into solutioning conversations with developers regularly, which helped catch scope gaps early and keep estimates realistic
Flagged risks and blockers early in sprints rather than waiting for them to surface at the wrong moment
LTIMindtree logo

Quality Engineer

LTIMindtree

Nov 2022 – Dec 2024

2 yrs 2 mos

Bengaluru, Karnataka, India · Hybrid

Quality Engineer on Salesforce Sales Cloud and Financial Services Cloud for Lincoln Financial, working across automation, delivery, and GTM workflows integrated with Seismic.

Responsible for quality across Salesforce Sales Cloud and FSC releases, with multiple feature tracks running at the same time, all needing to be release-ready
Built a 300+ test suite in Selenium Java covering UI and integration flows; made a visible difference in post-release defect rates
Involved early in requirements reviews with developers, BAs, and stakeholders; catching issues before they made it into builds saved a lot of rework
Plugged into CI/CD pipelines for environment validation and was a regular part of sprint ceremonies from planning through to retros
Mindtree logo

Test Engineer

Mindtree

Jun 2021 – Nov 2022

1 yr 6 mos

Pune District, Maharashtra, India · Hybrid

Started as a Test Engineer on Salesforce Sales Cloud and Marketing Cloud, picking up the fundamentals of quality, automation, and Agile delivery.

Ran functional and regression testing across Salesforce releases, keeping things stable when configuration was changing frequently
Worked with developers, BAs, and stakeholders to understand workflows and catch gaps early rather than discovering them mid-sprint
Built reusable automation scripts for Salesforce flows, which reduced manual effort and made release cycles more consistent
Contributed to sprint planning and backlog discussions from a quality angle, flagging what was testable, what wasn't, and what needed more clarity

Certifications

Salesforce Certified Sales Cloud Consultant badge

Salesforce Certified Sales Cloud Consultant

Salesforce

Issued:Feb 2026
7450870Verify
Scrum Master Certified (SMC) badge

Scrum Master Certified (SMC)

Scrum Alliance

Issued:Sep 2025
Expires:Sep 2027
001726206Verify
Salesforce Certified Platform App Builder badge

Salesforce Certified Platform App Builder

Salesforce

Issued:Jul 2025
6328042Verify
Certified Scrum Product Owner (CSPO) badge

Certified Scrum Product Owner (CSPO)

Scrum Alliance

Issued:Jan 2025
Expires:Sep 2027
001726206Verify
Salesforce Certified Agentforce Specialist badge

Salesforce Certified Agentforce Specialist

Salesforce

Issued:Dec 2024
5475811Verify
Salesforce Certified Platform Developer badge

Salesforce Certified Platform Developer

Salesforce

Issued:Sep 2024
4827368Verify
Salesforce Certified Platform Foundations badge

Salesforce Certified Platform Foundations

Salesforce

Issued:Feb 2024
4104030Verify
Salesforce Certified Platform Administrator badge

Salesforce Certified Platform Administrator

Salesforce

Issued:Sep 2022
2604496Verify

Education

Bachelor of Technology (Electrical, Electronics and Communications Engineering)

Manipal University Jaipur

Jul 2017 – Jun 2021·GPA 7.84

Senior Secondary, Science Stream

Indraprastha International School

2015 – 2017·75%

Secondary Education

Indraprastha International School

2012 – 2015·9.4 GPA

Recommendations

S

Swati Banerjee

Enterprise Salesforce Leader | Distribution Technology Strategy | Platform Governance & Digital Transformation | Financial Services

December 2024 · Managed Shreyas directly · Lincoln Financial

I had the pleasure of working closely with Shreyas during his time at LTI Mindtree, supporting Lincoln Financial. As a Quality Engineer with exceptional Selenium expertise, Shreyas consistently demonstrated a deep understanding of Seismic's and Salesforce's complex ecosystems, ensuring their stability through comprehensive automated and manual testing.

Shreyas' ability to design and implement robust Selenium test frameworks, coupled with his keen attention to detail and drive to exceed expectations, significantly improved our development cycle. His efforts reduced regression testing time and enhanced overall application quality. He was proactive in identifying potential issues early, offering practical solutions, and collaborating seamlessly with developers, admins, and other stakeholders.

Beyond his technical skills, Shreyas is a true team player. He willingly shares knowledge, mentors team members, and fosters a culture of continuous improvement. His commitment to quality, sharp problem-solving skills, and unwavering dedication make him an invaluable asset to any organization.

I highly recommend Shreyas to any team seeking a QA expert with strong proficiency in Seismic, Salesforce, and Selenium automation. His contributions will undoubtedly elevate quality and efficiency in any Salesforce implementation.

K

Kathi-Lyn Coker

VP, Marketing and Sales Technology Enablement @ Lincoln Financial | Driving Sales Team Efficiencies

November 2024 · Senior to Shreyas · Lincoln Financial

I had the privilege of working with Shreyas for three years, during which he consistently took ownership of his projects and went above and beyond his role. He mastered our products, meticulously documented processes, and provided valuable business insights. More than just a fantastic tester, Shreyas was a true business partner whose dedication and strategic input elevated our team's success.

Resume & CV

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