Shreyas Gupta
Agile Delivery Professional | Scrum Master
Salesforce GTM Systems | Delivery Ownership · Apex Development · Automation Strategy · AI Tooling
Scrum Master for a Salesforce GTM team at UKG, with a hands-on background in Apex development, automation architecture, and AI tooling. Five years in GTM delivery.

About Me
I'm a Scrum Master and Agile Delivery Professional with five years working in Salesforce GTM systems. My background is a bit unusual. I've always stayed close to the technical work, so I can have real conversations with engineering teams rather than just relay information between them. That includes writing Apex, working through data model decisions with developers, and being in solutioning conversations early rather than just reviewing stories at sprint start.
At UKG, I run delivery for the GTM team as Scrum Master: sprints, backlog, stakeholder alignment, the works. When requirements are unclear, I'm usually the one sitting with engineering to figure out what's actually feasible before we commit to anything. It saves a lot of mid-sprint surprises.
I also own the automation approach for the GTM team. Before stepping into the Scrum Master role, I was the Automation Architect for the space, deciding what gets automated, in what order, and building the frameworks the team works from. That technical ownership carried forward into the delivery role.
I tend to pick up problems the team hasn't gotten to yet. I built AI agents in ChatGPT and Copilot to cut down repetitive work, wrote a Python script to migrate our full test suite from TestRail to Azure DevOps, and I'm currently leading a Playwright POC to see if it's a better fit than our current framework.
I'm working towards Delivery Manager and Program Lead roles. The mix of technical background and delivery ownership feels like a natural fit. In many ways I'm already doing parts of that job.
Core Competencies
Delivery & Agile Leadership
Salesforce & GTM
Automation Architecture & Quality
Tools & AI
Years of Experience
Salesforce Certifications
Scrum Certifications
Location
Professional Experience

Senior IT Software Engineer
UKG
Dec 2025 – Present
6 mos
Noida, Uttar Pradesh, India · Hybrid
Scrum Master for the GTM team at UKG, working across delivery, automation strategy, and tooling on Salesforce Lead-to-Opportunity workflows.

IT Software Engineer
UKG
Dec 2024 – Dec 2025
1 yr
Noida, Uttar Pradesh, India · Hybrid
Worked across automation, delivery, and solutioning for the GTM team, building the technical and delivery habits that carried into the senior role.

Quality Engineer
LTIMindtree
Nov 2022 – Dec 2024
2 yrs 2 mos
Bengaluru, Karnataka, India · Hybrid
Quality Engineer on Salesforce Sales Cloud and Financial Services Cloud for Lincoln Financial, working across automation, delivery, and GTM workflows integrated with Seismic.

Test Engineer
Mindtree
Jun 2021 – Nov 2022
1 yr 6 mos
Pune District, Maharashtra, India · Hybrid
Started as a Test Engineer on Salesforce Sales Cloud and Marketing Cloud, picking up the fundamentals of quality, automation, and Agile delivery.
Certifications

Salesforce Certified Sales Cloud Consultant
Salesforce
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Scrum Master Certified (SMC)
Scrum Alliance

Salesforce Certified Platform App Builder
Salesforce
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Certified Scrum Product Owner (CSPO)
Scrum Alliance

Salesforce Certified Agentforce Specialist
Salesforce

Salesforce Certified Platform Developer
Salesforce

Salesforce Certified Platform Foundations
Salesforce

Salesforce Certified Platform Administrator
Salesforce
Education
Bachelor of Technology (Electrical, Electronics and Communications Engineering)
Manipal University Jaipur
Senior Secondary, Science Stream
Indraprastha International School
Secondary Education
Indraprastha International School
Recommendations
Swati Banerjee
Enterprise Salesforce Leader | Distribution Technology Strategy | Platform Governance & Digital Transformation | Financial Services
December 2024 · Managed Shreyas directly · Lincoln Financial
I had the pleasure of working closely with Shreyas during his time at LTI Mindtree, supporting Lincoln Financial. As a Quality Engineer with exceptional Selenium expertise, Shreyas consistently demonstrated a deep understanding of Seismic's and Salesforce's complex ecosystems, ensuring their stability through comprehensive automated and manual testing.
Shreyas' ability to design and implement robust Selenium test frameworks, coupled with his keen attention to detail and drive to exceed expectations, significantly improved our development cycle. His efforts reduced regression testing time and enhanced overall application quality. He was proactive in identifying potential issues early, offering practical solutions, and collaborating seamlessly with developers, admins, and other stakeholders.
Beyond his technical skills, Shreyas is a true team player. He willingly shares knowledge, mentors team members, and fosters a culture of continuous improvement. His commitment to quality, sharp problem-solving skills, and unwavering dedication make him an invaluable asset to any organization.
I highly recommend Shreyas to any team seeking a QA expert with strong proficiency in Seismic, Salesforce, and Selenium automation. His contributions will undoubtedly elevate quality and efficiency in any Salesforce implementation.
Kathi-Lyn Coker
VP, Marketing and Sales Technology Enablement @ Lincoln Financial | Driving Sales Team Efficiencies
November 2024 · Senior to Shreyas · Lincoln Financial
I had the privilege of working with Shreyas for three years, during which he consistently took ownership of his projects and went above and beyond his role. He mastered our products, meticulously documented processes, and provided valuable business insights. More than just a fantastic tester, Shreyas was a true business partner whose dedication and strategic input elevated our team's success.
Resume & CV
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